Live Help Update
I’ll be online most of the evening. I’m writing an Appliance Tip of the Day about the new GE IM6 icemaker, which I hope to post later tonight. I know, you wish you were me. Well, my leetle Grasshopper, if you take enough of the right medication, maybe one day [...]

Live Help Update
It’s a cold rainy pre-Fall day here in New Hampster so I’m at the ‘pooter doing web-work. I’m online now. But scroll down a little and read the user update entry before ringing me for live help.  

Fixitnow.com User Update
I get a lot of emails from folks wondering what it’s like to run the web’s most kickass appliance repair website. So, to help give you an idea of what I deal with, I did an analysis of my users and discovered that 93% of them are either:

AOL users clicking the live [...]

Fun Facts to Know and Tell

We’ve just completed an exhaustive five-minute demographic study of our users here at Fixitnow.com and discovered that 91.7% of them live in trailers located under power lines. Now, from California, there’s some credible research linking electric power lines to brain damage. That explains a lot about our users.
You [...]

Dammit! It happened again: you ran a load of wash and came back to find detergent suds all over the floor. What a frikkin’ mess! At first, you might suspect the washer as the culprit. But you’d probably be wrong. Oh, I know what you’re saying, “But I saw the [...]

Mr. Appliance Fixit Boyz Hillstomp Update
Just to rub it in to you guys who backed out, here’s the itinerary for the Mr. Appliance Fixit Boyz Hillstomp in September. See you back at the coal mines.
Day 1: Friday, September 6
Everyone arrives at Brown Compound sometime in the afternoon. We’ll go through gear, make last-minute [...]

Samurai-Cam® Live Update
Here is the artistic interpretation of a live Samurai-Cam® shot recorded earlier today showing the Samurai valiantly helping himself at a convenience store. Click the thumbnail for the full-size view.

Artist: Ivey Brown

Live Help Update
Saturday nights are usually pretty slow at the website what with most of my users out getting drunk and thrown in jail and all. That also makes it a pretty safe time to be online for Live Help this evening.
Stuck at home on a Saturday night? Bored, nothing good [...]

You put a load of dirty clothes in your washer, start it up and walk away to watch Jerry Springer just like you have a thousand times before. Only this time, something goes wrong…very wrong!
After the booing and cheering on the Jerry Springer show stops, you hear an unfamiliar sound of running water coming from [...]

Live Help Update
So, I’m getting my hiking gear together this morning for another self-torture session in the White Mountains to break in my new hiking boots when I noticed Ouzo, my canine hiking bud, was standing by my van with one eye swollen almost completely shut and one side of his mouth puffed out like [...]

Live Help Update
Heading over to some friend’s house tonight for burgers n’ brews.    If I do Live Help at all tonight, it’ll be later in the evening. Ciao, baby.

Boot to the Head
My hiking boots are the Asolo FSN 95 GTX. I bought ‘em last summer and it’s been a joyous podiatric union: lightweight, highly water resistant yet breathable, and required no break-in period–they fit my feet perfectly right out of the box. After about a year of frequent hiking in [...]

Word Up to Mr. Appliance Franchisees
The Mr. Appliance Fixit Boyz have planned their Third Annual Hillstomp for September 6-9, 2002. This year, it’s easy street: we’re going hut-to-hut in the White Mountains, traversing the Franconia Ridge. Lots of you guys talked about going with us but it’s still just the four: [...]

Live Help Update
I’ll be online for live help after dinner tonight. I would be on earlier but it’s just too nice a day to be playing tippety-tap at the keyboard. Yes, today is a time for doing things with cosmic significance…like tossing the frisbee with the dog and teaching my son how to [...]

If your gas oven burner is giving off black powdery soot, you’re flirting with potentially deadly carbon monoxide (CO) poisoning. Sooting is one of the tell-tale clues of incomplete combustion and is always accompanied by high levels of CO. No, Grasshopper, it is not normal for a properly adjusted gas burner to give [...]