Comments on: Still Blogging After Six Agonizing Years! http://fixitnow.com/wp/2006/05/08/still-blogging-after-six-agonizing-years/ Your appliance repair weapon of mass instruction for all your appliance repair needs! Tue, 15 May 2012 21:29:01 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Samurai Appliance Repair Man http://fixitnow.com/wp/2006/05/08/still-blogging-after-six-agonizing-years/comment-page-1/#comment-425 Samurai Appliance Repair Man Wed, 10 May 2006 15:13:31 +0000 http://fixitnow.com/wp/2006/05/08/still-blogging-after-six-agonizing-years/#comment-425 Hey, Zelig, thanks for surfing in. Oh, man, the Internet has radically opened up information availability on appliances. As you probably recall, information is the name of the game in appliance repair. Schematics, error codes, service updates on the latest "trick" repair... these things were all closely guarded secrets just six years ago. Then, sites like mine and others started making all this stuff freely available. So the manufacturers figured the train was leaving without 'em and that they better start making tech info more available or they'd look really venal and petty. Now, we have sites like Whirlpool's excellent Servicematters.com and several of the other manufacturers have made their tech info available on the web. And why shouldn't it be? I mean, who's interest is being served if a customer has a broken appliance with lots of electronic crap on it that's screwed up but no one can fix it because the damn manufacturer is being anal-retentive with the tech info? There's only one major manufacturer still playing the information constipation game today; can you guess who? That's right: GE. Hey, Zelig, thanks for surfing in. Oh, man, the Internet has radically opened up information availability on appliances. As you probably recall, information is the name of the game in appliance repair. Schematics, error codes, service updates on the latest “trick” repair… these things were all closely guarded secrets just six years ago.

Then, sites like mine and others started making all this stuff freely available. So the manufacturers figured the train was leaving without ‘em and that they better start making tech info more available or they’d look really venal and petty.

Now, we have sites like Whirlpool’s excellent Servicematters.com and several of the other manufacturers have made their tech info available on the web. And why shouldn’t it be? I mean, who’s interest is being served if a customer has a broken appliance with lots of electronic crap on it that’s screwed up but no one can fix it because the damn manufacturer is being anal-retentive with the tech info? There’s only one major manufacturer still playing the information constipation game today; can you guess who? That’s right: GE.

]]> By: Zelig http://fixitnow.com/wp/2006/05/08/still-blogging-after-six-agonizing-years/comment-page-1/#comment-424 Zelig Tue, 09 May 2006 02:21:27 +0000 http://fixitnow.com/wp/2006/05/08/still-blogging-after-six-agonizing-years/#comment-424 Well I for one am glad I found you a couple months ago. Three lifetimes ago I was a Whirlpool Factory Service tech, and I still think reading about the world of appliance repair is interesting... kind of a sentimental curiosity, I guess. If only we'd had the internet back then. And who knows, someday I might dust off my Milwaukee cordless screwdriver and join the ranks again. And if I do, I'll be applying for a refresher course in Appliantology right here. Well I for one am glad I found you a couple months ago. Three lifetimes ago I was a Whirlpool Factory Service tech, and I still think reading about the world of appliance repair is interesting… kind of a sentimental curiosity, I guess.

If only we’d had the internet back then. And who knows, someday I might dust off my Milwaukee cordless screwdriver and join the ranks again. And if I do, I’ll be applying for a refresher course in Appliantology right here.

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