This problem is on the top-and-bottom refrigerators (as opposed to the side-by-side). What’s going on here is that the condensate drain hole in the freezer gets plugged with ice. Once this happens, all the frost melted off the evaporator during subsequent defrost cycles can no longer drain and so spreads out on the [...]

If the temperature control seems erratic in your Sub-Zero 600-series fridge, you probably need to replace both thermistors. For more info, read this topic at the kitchen appliance repair forum.

Here’s an update on this on-going lawsuit from our friends at BringGoodThingstoLife.org:
Most people across the country are unaware of the National Class Action lawsuit and Settlement Argreement pertaining to 304 models of GE defective refrigerators. Consumers are for the most part totally unaware that their GE refrigerator is included in a lawsuit. The [...]

If your GE dishwasher isn’t draining, this cheat sheet will step you through the most common causes.
First check is underneath the sump entrance screen (item 4 in this thumbnail — click for a larger view). Remove the one or two screws on the cover to remove and check for gookus– anything that shouldn’t [...]