From: Jeffery P.
Subject: When you were offline (via LivePerson)
Quick Question.
I have a Roper Drier and the Heating element is bad. I tested it by disconnecing all wires and check continuity and there is infinite resistance so it is no good. The question is if I replace that, is there anything else I should […]

From: Mary
Subject: When you were offline (via LivePerson)
We have a GE electric wall oven with a F7 error, can you help us repair?
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Yeah, us old timers remember back in aught-three when this problem was in vogue. Now, four […]

From: lee
Subject: When you were offline (via LivePerson)
thank you master you helped me unlock my mistery (control lock)
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Whether you’re trying to unlock the heart of your mistery or your missestery, the Samurai has the key.
Samurai Appliance Repair […]

This email from one of my Live Help disciples is a great illustration of the kind of attention to detail and concentration you need to have while troubleshooting. I like to call troubleshooting the “rational art.” Yes, there are techniques and cause-and-effect relationships that you need to know but, as illustrated in this repair story, […]

Your Maytag Atlantis washer isn’t spinning. Is it the lid switch? Pulley? Riser cam? Thrust bearing? So many possibilities! Alas, how’s a sensitive, New Age grasshopper to know which one it is? The lid switch is easy enough to confirm by doing a simple continuity test on it. […]

This machine uses an electronic beep-beep board for the user interface (in violation of the 5th Law of the Prophecy). So, you can bet your sweet derriere that you will be seeing fault codes in the display. In rare instances, fault codes give useful diagnostic information; usually, however, it’s just more infuriating techno-blather […]

9:51 AM ET - Forum down, server glitch. Should be back up soon. I’ll post updates here.
1:55 PM ET - Forum back up! Turns out I had a wrong setting in my user account; my awesome webhost for the forum, Dreamhost.com, helped me get up and going again.
So, come on […]

From: Molly
Subject: When you were offline (via LivePerson)
Hello,
My direct drive Whirlpool washer filled up and started making a humming noise. What should I look at first? (I’m a girl, please give me directions with that in mind
Thanks!
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Like, […]

From: Janice
Subject: When you were offline (via LivePerson)
I am renting a condo which has a Kenmore stackable washer & dryer, model no. 88752. The dryer does not dryer my clothes in 40 minutes, I end up having to run the load another 30-40 min. And I am not overstuffing the dryer. I have […]

From: Jerry
Subject: When you were offline (via LivePerson)
my kenmore dryer will not do anything. it is getting correct voltage and the door switch checks good. from what i have read here, it could be a thermal fuse. however i can’t find it. it is a 110.63012101
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From: brownging
Subject: When you were offline (via LivePerson)
I would like directions to replace the touch panel on the front of our Jenn-Air stove #svd48600. The part number is #695500
Thanks
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Ahh, Grasshoppah, ax and ye shall receive!

Now, go […]

From: hottip
Subject: When you were offline (via LivePerson)
I want to post a problem with my GE GSS25LGMB CC. Da Refrig side freezes da fud and da Moose Drool. Where do I start. I Have big sledgehammer and chainsaw tools. ready to order da parts now. While sunning wife in tropics, water filter froze and […]

From: patty
Subject: When you were offline (via LivePerson)
Hi there. hope you can help me. I have a kenmore dishwasher that is having drainage issues. it was draining slow so my husband rather than first checking hoses for clogs decided to take apart the assembly inside the dishwasher that spins and sprays the water on […]

This topic in the repair forum has everything you never wanted to know about this ghastly repair job. It’s actually not that bad except for getting the spring clamp back on. See this page for more. And you can buy the replacement door boot gasket here.

From: NIcky Hancock
Subject: When you were offline (via LivePerson)
Hi there, we have Kanmore front load washer (2001). We had to take machine apart because a screw had somehow got in between inner & outer tub. How on earth do we get the bellows boot back on (the one with the the spring)? […]