Early model Maytag Neptune stacked laundry unit: washer won’t spin

by Samurai Appliance Repair Man on February 20, 2011

in Washer Repair

Model numbers MHS2000 MHW2000 MLE2000

If you have a unit with the MHS model number, it’s the same as the MLE and MHW units. Maytag labeled the washer MHS so they could be tracked at the assembly plant and just to confuse everybody else outside of the assembly plant.

Here are some things to check when this washer isn’t spinning even the though the door lock light is lit:

– The door latch wax motor could have taken out the Machine Control PCB. This was a very common problem back in the “the day” and was a huge débâcle for Maytag. The washer Machine Control board is in the top right hand front corner of the dryer.

– Also check the spin enable switch in the door latch assembly to make sure it’s getting actuated by the wax motor. Sometimes that steel z-spring on the back of the wax motor gets compressed and you need to stretch it a bit. The switch itself may also be bad.

– Run the basic motor and motor control function test. If the motor doesn’t run at 50 RPM for this test, time to install a new motor and control kit.

– Check the drum unbalance switches. There are usually three. Two are push button style switches, one on the bottom and one on the right side of the outer drum assembly. If they fail or trip, the machine will not spin. Can also trip due to excessive movement. The third switch is the most common one I have seen fail, called the inertial unbalance switch. It is located on top of the drum and can become oversensitive to movement and cause a redistribution action to occur instead of spinning.

If you need more detailed help troubleshooting this problem, come start a new topic in the Laundry Forum at the Samurai School of Appliantology.

To learn more about your washing machine, or to order parts, click here.


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