Category Archives: Appliance Recalls

YAARN – Yet Another Appliance Recall Notice *yawn*

Motherboard Recall on GE Refrigerators

A motherboard on a refrigerator? Aren’t those only used in computers? The common sense answer is, “They should be.” But GE, in it’s never-ending quest to produce ever more frail appliances using cheesy electronic control boards made in Chinese prison factories, uses a motherboard on a refrigerator to replace several robust mechanical parts such as cold controls and defrost timers. The end result? A refrigerator that requires a proprietary (and, naturally, expensive) handheld computer to diagnose the motherboard (or muthaboard, as you’ll come to call it), is more convoluted to troubleshoot, and has a much higher failure rate.

How much higher of a failure rate? Well, enough so that GE had to issue a mea culpa letter to GE servicers:

Recent analysis has discovered a potential problem with the main circuit board on a limited number of refrigerator models, which could lead to lower than anticipated life expectancy on that component. Therefore, if the main circuit board fails, GE Consumer & Industrial will replace this part free of charge to the consumer until further notice.

Awww, ain’t that sweet? They’re actually gonna cover the cost of replacing the muthaboard in that joke of refrigerator that you paid too much for. How about all the food you lost? And what about all the time you spent on the phone with GE waiting to get someone who spoke English only to be told, “You’ll need to call a GE authorized servicer. I can give you the name of one near you.”

The letter goes on to list all the GE models included in this de facto recall. You can read the saga of one hapless GE owner in this topic at the repair forum. One of the Academy Fellows, Pegi, posted the notice letter from GE, which lists all the models included in the recall. Look for it. Be there now.

To learn more about your refrigerator, or to order parts, click here.

Maytag Announces Massive Dishwasher Recall

2.3 million Maytag and Jenn Air dishwashers are being recalled for a very real fire risk. Apparently, the rinse aid dispenser can leak onto internal wiring causing an electrical short circuit and, in some cases, fire. It’s already happened to 135 unhappy Maytag owners. You could be next! More info here.

This recall comes right on the heels of Whirlpool’s recent purchase of Maytag. Interestingly, Whirlpool investors don’t seem too concerned– Whirlpool stock just keeps going up. I wouldn’t buy any just yet, though.

Whirlpool Announces Dishwasher Recall

Ok, now it’s Whirlpool’s turn for a recall…

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below.
Consumers should stop using recalled products immediately unless otherwise instructed.

Name of product: Whirlpool(r) and Kenmore(r) brand dishwashers

Units: About 162,000

Manufacturer: Whirlpool Corporation, of Benton Harbor, Mich.

Hazard: An electrical defect within the dishwashers’ wash motor wiring poses a risk of the motor overheating and possibly catching fire.

Incidents/Injuries: Whirlpool Corporation has received three reports of overheated wash motors. There are no reports of personal injury or property damage.

Description: The recalled products are Whirlpool(r) brand and Kenmore(r) brand (made by Whirlpool Corporation) under-the-counter, plastic tall tub dishwashers. The dishwashers come with black, white, biscuit, or stainless front panels. They have the following model and serial numbers located inside the tub on a tag near the left side of the door opening:

Brand: Whirlpool(r)

Product: Under-the-counter plastic tall tub dishwashers

Model Number Begins With: DU1, DUL, GU1, GU2, GU6

Serial Number Range: FR2200000 to FR2499999

Brand: Kenmore(r)

Product: Under-the-counter plastic tall tub dishwashers 665.143

Model Number Begins With: 665.160, 665.163, 665.170, 665.173

Serial Number Range: FR2200000 to FR4599999

Sold at: Department and appliance stores and through homebuilders nationwide from June 2004 through January 2005 for between $350 and $600.

Manufactured in: The dishwashers were manufactured in Findlay, Ohio, and the motors were manufactured in China.

Remedy: Consumers with one of these dishwashers should immediately stop using it, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it, and inform all users of the dishwasher not to use it due to the risk of fire. Call Whirlpool Corporation to schedule a free, in-home repair. Please have the serial number and model number of the dishwasher available for the call. Please do not return
the dishwasher to the retailer where it was purchased, as retailers are not prepared to take them back. If you own a Whirlpool(r) brand and Kenmore(r) brand under-the-counter plastic tall tub dishwasher and have had service on your wash motor between August 2004 and January 2005,
please call Whirlpool Corporation to determine if your unit is included in this recall and to schedule a free, in-home inspection.

Consumer Contact: Call Whirlpool Corporation toll free at (866) 769-7260 anytime, or go to the firm’s Web site at

To learn more about your dishwasher, or to order parts, click here.

GE Announces Recall of Built-In Dishwashers

From our good friends at GE, bringing broken things to life:

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below.

Consumers should stop using recalled products immediately unless otherwise instructed.

Name of product: General Electric Built-in Dishwashers

Units: About 74,300

Manufacturer: GE Consumer & Industrial of Louisville, Ky.

Hazard: These dishwashers have a connector that can short-circuit and overheat during normal use, posing a fire hazard to consumers.

Incidents/Injuries: GE received 29 reports of connectors overheating, including one report of a fire that spread outside the dishwasher and caused minor property damage. No injuries have been reported.

Description: The following models are included in this recall and were sold after January 20, 2004: GE dishwasher models GSD5500G, GSD5560G, GSD5800G, GSD5900G, GSD5960G, EDW3000G, and EDW3060G, with serial numbers with the first letter A through T and the second letter G, or the serial letters VF. The serial number is important as not all dishwashers with these model numbers are included in this recall. The model and serial number are located inside the door wall of the dishwasher.

Sold at: Appliance retail outlets and builder distributors nationwide from January 2004 through February 2005 for between $300 and $400.

Manufactured in: USA

Remedy: Consumers should immediately stop using the dishwasher and contact GE to arrange for their dishwashers to be repaired free of charge.

Consumer Contact: Consumers should call GE at (800) 804-9802 from 8 a.m. to 8 p.m. ET Monday through Saturday to find out if their dishwasher is included in this recall, and to arrange for a free service call. For more information, consumers can log on to the GE Recall Information page at

Fire in the Hole!

Whirlpool is recalling over 2,400 freestanding electric ranges, double ovens and oven microwave combos because of faulty wiring. This wiring can overheat, melt through the insulation and cause a short circuit. It could also pose a shock hazard. This recall applies to Whirlpool and Kitcenaid brands.

But wait, there’s more! Never to be outdone by quality defects, GE has announced that it’s recalling over 28,000 freestanding electric ranges and double wall ovens. The recalled products include General Electric, Hotpoint, Kenmore and Americana brands. They, too, could have faulty wiring which can lead to a short circuit or, better yet, electrocution. Ya gotta love GE.

For details about these recalls, go to

To learn more about your range/stove/oven, or to order parts, click here.

Appliance Recall Alert

Whirlpool is recalling the door latch wiring in their dishwashers with model numbers beginning with DU8, DP8, DU9, and GPD. An example model number affected by this recall would be DU8700XY-1. The problem is the wire harness in the door latch can overheat and possibly cause a fire. Whirlpool has issued a repair kit, part number 4387485, to correct this. The kit includes four wire harness connections in the door latch area, two door switches, a door latch bolt, a door latch lever, and instructions.