Category Archives: Fan Mail

Sara will never look at her refrigerator door gasket the same way again!

Your Name: Sara

Type of Appliance: Refrigerator

Brand: Roper not to be confused with Al

Model Number: no way in hell I am sticking my head in that thing again for it

Your Precious Words:
Love your site. I really needed a laugh. I now know what a gasket is and will never look at the seal the same way again. I didn’t know I could use that much profanity or hate a strip of rubber that much. Gotta say you made my day and made a fan outta me. Would kiss you but you are too far away.Do you have a face book page that I could”like”?

Thanks for your awesome email, Sara! I could always use a kiss, even a long distance one will do. kiss And your email really gave me a laugh!

You bet we have a Facebook page and we’d love to have you as a fan ==>


Samurai Appliance Repair Man

Ray removed a small pebble from his Maytag dishwasher and now it runs like new!

Your Name: Ray

Type of Appliance: Dishwasher

Brand: Maytag

Model Number: MDB6701AWB

Your Precious Words:
Great info and diagram to assist addressing the grinding noise in the dishwasher. A small piece of sand/pebble was lodged between the grinding blade and the metal mesh filter. Runs like new now! Thanks!!

Way to go, Ray! 8)

Wanda removes an ear plug, baby socks, bobbi pins and some coins from her Whirlpool Duet washer pump and fixes it!

Your Name: Wanda

Type of Appliance: Washer

Brand: Duet

Your Precious Words:
Thank you! My husband was able to fix our washer. In the filter we found 1 ear plug, 4 baby socks, a small rag, 4 bobbi pins, and 98 cents and some yucky lint! Again, thank you for saving us some money!

Domo, Wanda! is all about helping people fix their own appliances and saving big bucks as we say in the intro to our podcast episodes…

Bill kicks butt on his pigdog GE fridge and fixes it even though “the pros” couldn’t

Bill wrote:

I just wanted to let you know how much I appreciate your candor and website. GE had the audacity to tell me that repair was “beyond their level of expertise” but I should schedule an appointment anyway (haha!) I have learned enough from your site in the last five years I could about rebuild the pigdog from scratch. Anyway – thanks !

That’s awesome! Mucho domos, Bill! 8)

Rachel fixes her incontinent refrigerator water dispenser

Rachel wrote:

Just wanted to say thanks for helping me diagnose my fridge leaking from the water dispenser. You were right on and even made it easy to order the part. You rock!

Thanks, Rachel! And way to go on the repair!

For others coming along and reading this, here’s the post that helped Rachel fix her drippy dispenser ==>

To learn more about your refrigerator or to order parts, click here ==>

Samurai Appliance Repair Forum Orphan Prevention Program


After joining your forum under the recommendation of a friend, I was shocked to find that you have to ‘pay’ in order to ask simple questions (I.E: Make a new thread) and to simply get answers that are directed at one’s self in order to repair a rowdy appliance.


Hello Tom, and all the grasshoppers out there who are “shocked” that we ask for payment to post in the Samurai Appliance Repair Forums. I would like to ‘splain why this is so, since most of you are probably unaware of the ins and outs of running a Mama-san and Papa-san business on the web. (And, in case you are wondering, this is our main, full-time business that keeps us and our 3 kiddos supplied with a humble thatched roof over our heads and sushi on the table.)

The main reason we charge to post a question on the forum might surprise you. It’s not because the forum represents the collective wisdom and time of a couple dozen battle-hardened appliance techs, whose previously written pearls are displayed for all to see, free of charge, since payment is only requested if you would like to have your particular problem personally attended to by one or more of these professionals. (Although seeing it written out like that makes me think that this alone would be a darn good reason to charge a measly 5 bucks!) No – the main reason that we charge a small fee is for the orphans. (Think of the children!) The orphans are the dozens of posts we used to get every week, back when posting was free, by heartless scoundrels who would post their questions at the forum, only to abandon them there. In other words, a tech would take the time to engage the grasshopper, give some initial advice, and ask for clarifying questions (most topics require a series of interchanges between grasshopper and tech to come to a glorious and satisfying conclusion). But, the rogue would never return, and the topic would just lay there – abandoned, forlorn, and unfulfilled. Worse yet, we discovered that many of these miscreants had similarly posted these same questions on other forums throughout the web, scattering them without any thought to their care and feeding.

Why was this a big deal? Because it would clutter the forum with unresolved questions, distract the techs from helping people who were engaged and attentive to their topics, and generally dishearten those of us who were working so hard to leave no topic behind. Now, with this small commitment that we ask of people, the forum is rocking with engaging back-and-forth interactions between grasshopper and expert resulting in a treasure-trove of satisfyingly complete repair stories.

The Samurai and I do feel for our grasshoppers who don’t have it easy these days. While $5 isn’t worth a whole lot anymore, it can still mean a lot to those who are suffering from the effects of our bankster-run economy. Last year the Samurai and I heard your chirps of distress and provided a no-cost way to earn posting privileges at the forum: the Appliantologist Merit Exam. We’ll keep looking for other alternatives to charging for forum posting that would still prevent the sad orphan topics that used to be left on our door step.

Thanks for visiting!
~ Mrs. Samurai

International Acclaim for the Samurai

Subject: When you were offline (via LivePerson)

Thanks from two happy appliantologists in Cardiff Wales. Great diagrams and instructions. You’ve saved the day twice now, once with an F1 fault (in July) and now installing a new inlet hose for the 603.
You’re the best!

The above message was sent when you were offline, via your Timpani site.

Message sent from IP:

Like our motto says:

Our silly motto... eh heh.


Unlocking the Appliance of Love

From: lee
Subject: When you were offline (via LivePerson)

thank you master you helped me unlock my mistery (control lock)

The above message was sent when you were offline, via your Timpani site.
Message sent from IP:

Whether you’re trying to unlock the heart of your mistery or your missestery, the Samurai has the key.

Samurai Appliance Repair Man: puttin’ the love back into appliance repair.

The Samurai Kicks Ass…

According to my latest fan babe, Suzanne:

From: Suzanne
Subject: When you were offline (via LivePerson)

I just want to take a moment to thank you for running this site. It has been an awesome source of information and home appliance repair!! You kick ass! Thanks to your page I will no longer be slaving over the dishes washing them by hand. Hope you’re having a great weekend!
The above message was sent when you were offline, via your Timpani site.
Message sent from IP:

Appliance Repair Mental Therapy Session


This form was submitted: May 08 2007 / 21:23:21
by a visitor with this IP Address:

name = Aloysius Terego
country =   USA

I have only two words to say (add to) your disclaimer;

Don’t Panic!

C’mon, man, someone as twisted as you MUST have read Hitchhiker’s Guide to the Galaxy?

Well then you should.

But seriously, I have this dryer, see, with a reeeeally annoying squeak and I’m pretty handy but before I started randomly unscrewing things I thought I’d see what the Whirrled Why Dweb had to offer by way of advice other than “No User Servicable Parts Inside” (which I usually take as a challenge to be mocked). So to make a long story short (too late) I happened upon your site and, yeah, sure, the pictures of taking apart the dryer were exactly what I was looking for but you shot yourself in the foot, dude, because, thanks to your TOTALLY SUPERFLUOUS and yet strangely enticing web content whatever momentum I started out with (and believe me, it wasn’t all that much) has been transferred into heat energy where my butt hits the chair seat and it’s now two hours later and I don’t feel like working on the friggin’ dryer even though all the detritus that accumulated around and on top of it since 1986 has been carefully strewn elsewhere and the dryer is pulled out into the middle of the garage/laundry area/workshop/music room.


There. I feel better now.

Great session, Doc. How much do I owe you?


A buck two-eighty should cover it.

After reading that, I feel like I should smoke a cigarette. And I don’t even smoke.

The Greatest Website Ever!

This is the greatest website ever. Thanks for showing my how to fix my pos maytag range with the f1 error. Now if I can find the part on your site i will gladly pay three times for it……

The above message was sent when you were offline, via your Timpani site.

Message sent from IP:

Thanks for the good word, m’main man. For help finding parts for your range, step right this way. 8)

For Those About to Rock, We Salute You!


IP Address:

name = Laura
country =   USA
comments = Your site, for lack of better vocabulary, ROCKS! I just replaced my ancient GE dryer’s belt thanks to you! I don’t have much to donate, but you can get a sixpack at least. Depends, I suppose, on where you’re buying the beer lol. Anyway, Thanks for such an awesome, informative, amusing site!


IP Address:

name = Sonya
country =   USA
comments = You have helped me fix my washing machine twice, my frig/freezer, and now my dryer! Thanks for your help and this great website for d.i.y.’s (in other words…those too poor to afford a repair person).

You rock!


IP Address:

name = Tony
country =   USA
comments = You rock! All I needed was the secret sequence of magical mechanical invocations to make my washing machine become putty in my hands, and your site provided it in seconds. My clothes are completing their previously stalled cycle as I write this. It’s people like you that make the Internet great!


Appliance Rock

Tired Mom Fixes Her Kenmore Washer

Oh Great Samurai, I am most indebted to your great wisdom and guidance. The husband (who is totally repair disabled) and I (who repairs because there is no other option) replaced the drive coupler on our Kenmore washer in about an hour. Your diagrams and tips were right on, and the fact that I can go back to washing the ten million loads of laundry my sweet children gift me daily is most rewarding. One interesting tip is that we used a couple of wood blocks (my son’s toy box type) to hold up the motor. It made putting the couplers back together much easier. Many thanks and blessings.

The above message was sent when you were offline, via your Timpani site.

Message sent from IP:

Congratulations on your successful repair, my worthy apprentice. Good repair tip, too. Domos and blessings back atcha. 8)

Staber Washer Fan Mail

Thank you Thank you. We love our Staber washer. We’ll be getting a dryer as soon as ours breks. Thank you for the direction. I’ve tried to wear it out and now I understand why there are no used Stabers for sale out there. I wish I’d known about them when I was 20…I WAS 20 once. lol.

The above message was sent when you were offline, via your Timpani site.

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Interested in a Staber washer? You can check out all the stuff I’ve written about Staber washers and even our podcast episode comparing them to other washers. For purchase information, check out Samurai’s Staber Store.