Category Archives: Podcast

Why do all new dishwashers suck?

Your Name: rick

Type of Appliance: Dishwasher

Brand: frigidaire

Your Precious Words:
customer is not satisfied with the drying, i checked everything is working properly. the heater comes on and the vent door opens. so he wants a new dryer [sic]. he wants me to get it for him. i was hunting for one that dries the dishes good

Rick gets more of an earful than he probably expected when Mrs. Samurai and I talked about this in our latest podcast. Click the play button below to listen:

How to replace the touchpad in a microwave oven [video and podcast]

Your Name: Clint
Type of Appliance: Microwave Oven
Brand: Whirlpool
Model Number: MH1150XMS-3
Your Precious Words: How hard is it to replace a touchpad?

Part links:

Touchpad ==>

Circuit Board ==>

Click the play button below to listen to just the audio portion of this reply… Radio: The Whole Sick Social Web Trip

Listen in on Samurai Appliance Repair Man and Mrs. Samurai having an honest discussion on the pros and cons of using social media, like Facebook and Twitter, as a venue for promoting a business. How useful is social media for communicating with existing customers or users and how effective is it for reaching out to new people? (10 minutes)

How to fix a dishwasher that drains but later fills up with water even while it’s off

Dave writes:

Whirlpool dishwasher model# du1100xtps8. It drains through hose into disposal but later drains back into washer and onto floor.

Click the play button in the audio player at the end of this post to hear my reply.

Part link to the water inlet valve ==>

Dishwasher Drain Hose Configurations

To learn more about your dishwasher, or to order parts, click here.