Live Help Poll

So, I’m wondering about offering live help anymore at Fixitnow.com. Seems like there’s enough personal help with the forum, Yahoo Messenger, the Appliantology Group, etc. I just don’t know how useful live help is with all those other forms of communications available. So, I turn to you, my gentle grasshoppers, to help me decide. Tell me what you think works best. Won’t you spare me a second or two of your boredom while you’re stuck there at work and come answer this poll on live help? Mucho domo’s.