Your Kenmore front loader is made by Frigidaire and is, in my vaunted opinion, the best front loader out there. Most of the problems I’ve seen with this washer have to do with debris in the pump, as you described, or door catch breaking. Both are extremely minor problems in the world of washer repair. Compare with the Maytag Neptune which has been nothing but one long, sad song about fried control boards and door latch assemblies–at much more than $50 a pop! I talk more about various appliance brands here.

The U-hook on your drain hose should just hang in the drain pipe–the diameter of the drain hose hook should be less than the diameter of the drain stand pipe. Typically, drain hose diameters are around 1″ o.d. and standard drain stand pipe diameters are 2″ o.d. The hook of the drain hose is simply placed into the drain pipe and secured with either duct tape or a tie wrap. You can see that this creates a natural air break which you should not try to obstruct. If your drain meets these criteria and you’re getting the suds-back condition, then we need to consider a couple of other things.

Start with the simple things. Have your drain professionally reamed out by a plumber who knows his sh*t: Mr. Rooter. If you’re not using a high efficiency detergent (especially critical for front loading washers), then it’s time to start. Finally, and worst case scenario, if your house is on a septic tank system, the back wash from the drain pipe could be an early warning that it’s time to have your septic tank pumped out.

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