I subscribe to Maytag’s technical bulletin service that gives monthly tech updates on all Maytag appliances. Many times, the bulletin package is almost entirely devoted to bandaiding the Maytag Neptune’s myriad design blunders. Judging from that, and the Neptune service calls I’ve done, I always figured that the Neptune’s engineering team musta been smokin’ crack when they hit the drawing board. Lots of pissed-off Neptune owners out there, Maytag’s Priority One warranty service notwithstanding. The sell-job to buy a Maytag is that you won’t need warranty service because they’re so reliable. Not this bad boy. Well, this class action lawsuit awwta be a wakeup call for Ol’ Lonely.
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