Mailbag: Whirlpool Duet Dryer Stuck in Control Lock Mode

by Samurai Appliance Repair Man on October 23, 2004

in Dryer Repair

Glenn Smith wrote:

I have a Whirlpool Duet Gas Dryer model no. GGW9200LW0 that is stuck on “control locked” mode. I am unable to use my dryer due to this problem. Please send me any info you have that can help me with my problem, thanks..

The above message was sent when you were offline, via your LivePerson site.

Message sent from IP:

Ahh, Grasshopper, the Samurai is pleased to help you out of your dilemma. Come, sing along with me…

To unlock the Control Locked feature:

Press and hold the End Of Cycle Signal button

for 3 seconds to turn this feature off.

NOTE: When the dryer is running and Control

Locked light is on, the dryer can be stopped by

pressing the Pause/Cancel button, but cannot

be restarted until the control is unlocked.

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{ 11 comments… read them below or add one }

kingdemps December 4, 2004 at 9:24 pm


Samurai Appliance Repair Man January 5, 2005 at 9:54 am

The place the ask questions is in the repair forum at the Appliantology Group.

Terry May 15, 2005 at 8:43 pm

Our Whirlpool duet dryer has foreign objects in the drum blocks (tranlucent blocks for separating articles whole drying), how do you remove them to clean them.

tx grasshopper June 10, 2005 at 5:55 pm

O wise Samurai Appliance Repair Man, I bow at your feet in thanks for your words of wisdom! Our lovely Duet dryer, which has otherwise given no problem, had this “control locked” problem. Your words in this forum fixed it instantly. Thank you!

Anonymous July 26, 2005 at 4:36 pm

I had this same problem with my washer and and it worked like with the dryer. Thank you so much

Mjolhner September 11, 2005 at 11:35 am

You are most wise. I could not find my owner’s manual so I did a quick search on “whirpool control lock” and you came out on top! How do it know? You have been added to my favorites and forwarded to all my incompetent friends. I will now have a beer in your honor.

chinookwife1 May 26, 2006 at 4:33 pm

I can’t get my control lock to unlock. I’ve pressed the button for 3 seconds even up to a minute nothing. I even turned of the circut breaker for 10 minutes to reset the computer chip from what the manifacture said to do. It still won’t unlock do you have any wise information. =) its a Duet Electrical Dryer

Samurai Appliance Repair Man June 3, 2006 at 9:03 am

You’ll need to either disassemble enough to manually unlock the door or force the door open and replace the resulting broken parts. No elegant solution here.

Mehta September 23, 2010 at 3:02 pm

I am having same problem but neither pressing the ‘End of Cycle Signal’ for upto 30 seconds, nor turning off power for a few minutes, solves the problem. Anything else I can try? Any pointers as to what the problem might be?

Mehta September 23, 2010 at 3:03 pm

The door, btw, is not locked. I am able to open/close the door.

Samurai Appliance Repair Man September 23, 2010 at 10:34 pm

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