This post in the repair forum illustrates a clever use for a digital camcorder in helping to diagnose the problem with this washer. Turns out the washer wouldn’t spin because the coupler was stripped out. For someone who has no idea about how these machines work to try to describe the sound is tough. After viewing and listening to just two seconds of the clip, I could tell the problem was a stripped out drive coupler– heard it many times. Easy repair, too. Got complete instructions here.

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