Electrolux french door, bottom-freezer refrigerator; ice maker evaporator in the fresh food compartment ices up every month or so and makes a knocking noise

Heads up on the Electrolux french door bottom freezer refrigerators, example model number EI28BS56IS0, with the ice in the refrigerator compartment and has it’s own evaporator. The problem we’re starting to see in the field is that the unit will run fine for about 30 to 45 days. Then the ice accumulation on the ice maker evaporator starts and this makes a knocking noise in the fridge. See the pic below:

Ice accumulation on the evaporator in the ice maker compartment of an Electrolux french door bottom-mount refrigerator

To get rid of the noise, the refrigerator will need to be shut down for a couple days to melt the ice. Then the unit will run fine for another 30 – 45 days and the whole knocking noise, ice formation starts again. And these units are less than a year old! What’s a disgruntled Electrolux customer to do?

As it turns out, Electrolux has a re-work kit for this that they’ll send out free of charge under warranty. This is not a fun job and if you can get a warranty servicer to do this for you, you’ll be much happier.

To learn more about your refrigerator, or to order parts, click here.


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