Appliance Repair Wisdom for the Ages

Sunday, February 27, 2005

Ok, now it's Whirlpool's turn for a recall...

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of product: Whirlpool(r) and Kenmore(r) brand dishwashers

Units: About 162,000

Manufacturer: Whirlpool Corporation, of Benton Harbor, Mich.

Hazard: An electrical defect within the dishwashers' wash motor wiring poses a risk of the motor overheating and possibly catching fire.

Incidents/Injuries: Whirlpool Corporation has received three reports of overheated wash motors. There are no reports of personal injury or property damage.

Description: The recalled products are Whirlpool(r) brand and Kenmore(r) brand (made by Whirlpool Corporation) under-the-counter, plastic tall tub dishwashers. The dishwashers come with black, white, biscuit, or stainless front panels. They have the following model and serial numbers located inside the tub on a tag near the left side of the door opening:

Brand: Whirlpool(r)
Product: Under-the-counter plastic tall tub dishwashers
Model Number Begins With: DU1, DUL, GU1, GU2, GU6
Serial Number Range: FR2200000 to FR2499999

Brand: Kenmore(r)
Product: Under-the-counter plastic tall tub dishwashers 665.143
Model Number Begins With: 665.160, 665.163, 665.170, 665.173
Serial Number Range: FR2200000 to FR4599999

Sold at: Department and appliance stores and through homebuilders nationwide from June 2004 through January 2005 for between $350 and $600.

Manufactured in: The dishwashers were manufactured in Findlay, Ohio, and the motors were manufactured in China.

Remedy: Consumers with one of these dishwashers should immediately stop using it, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it, and inform all users of the dishwasher not to use it due to the risk of fire. Call Whirlpool Corporation to schedule a free, in-home repair. Please have the serial number and model number of the dishwasher available for the call. Please do not return the dishwasher to the retailer where it was purchased, as retailers are not prepared to take them back. If you own a Whirlpool(r) brand and Kenmore(r) brand under-the-counter plastic tall tub dishwasher and have had service on your wash motor between August 2004 and January 2005, please call Whirlpool Corporation to determine if your unit is included in this recall and to schedule a free, in-home inspection.

Consumer Contact: Call Whirlpool Corporation toll free at (866) 769-7260 anytime, or go to the firm's Web site at repair.whirlpool.com

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