Your Name: Verne
Type of Appliance: Oven/Range/Stove
Model Number: MGR6772BDB
Your Precious Words:
The oven was working fine, then our ability to use the control panel stopped. We are now unable to use any useage functions, but the clock works and the oven lights remain on.
Thanks for your email! The key telling point here is that you are no longer able to use any of the functions via the control panel, yet the clock still works. This tells me that there’s either a bad connection on the ribbon connector from the touch pad to the control board or the touch pad itself is bad. Try this trick first:
Looking up your model number, the touchpad and control board are sold as a combined unit. If the trick shown above fails to fix the problem, you’ll needs to replace the control board & touch pad assembly ==> http://www.repairclinic.com/PartDetail/Oven-Control-Board/5701M57660/1488609?modelNumber=MGR6772BDB?RCAID=24038
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