Service Update: Non-serviceable Frigidaire Refrigerators

Sublime Master BrntToast posted a heads-up in the Samurai Appliance Repair Forum. Friggidaire (not a typo) sent out a service bulletin recently on their furrin’-built, 12 c.f. refrigerators, model numbers FRT125GW and FRT125GWK. Usually, service bulletins explain how to repair a particularly weird problem with an appliance. In this case, the problem is repeated loss of cooling in the beer compartment. The repair procedure in this bulletin was simple: don’t bother. Yep, Friggidaire doesn’t want servicers going out on these boxes, not even to look at them, if the serial number is before RA91. They’re just going to arrange an exchange.

Seems the problem is that frost builds up in the air channel that supplies the beer compartment with cold air, eventually choking it off and causing the beer to get warm. That just ain’t raht! And Friggidaire has no fix for this problem!

So, if you have one of these bad boys that’s not under warranty and it’s not a typical defrost system problem, call Friggidaire (800-374-4432) with your model and serial number to arrange for an exchange.

To learn more about your refrigerator, or to order parts, click here.


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