Use the Forum, Luke!

One of the main features of this site is the whirled-flamous Samurai Appliance Repair Forum. Grasshoppers by the buttload, er, I mean, boatload come to the forum for expert help from Master Appliantologists with their insolent appliances.

Recently, Grasshopper Ed joined the forum and sent me a private message (PM) from within the forum:

I have a sub zero ref model 561 serial number M739803.

Freezer is working fine but the refrigerator set at 10 on the thermostat isn’t cooling teh refrigerator it only get to around 52 degrees and I believe it should get cooler than that? Any suggestions?


I politely reply and tell him he should post his question in the forum because, afterall, this *is* a forum and that’s how things are done… in a forum. He then emails me:

from Edward Gronske egronske@g****.com
to samurai
date Sat, May 3, 2008 at 6:18 PM
subject RE: New PM from Samurai Appliance Repair Man

If I wanted to do that why would I have sent a private message – how do I go about getting a refund, I didn’t know I had to do this via the common message board.

So, lemme get this straight: he comes to an appliance repair FORUM for help, pays five measly beans for a lifetime forum membership and then cops ‘tude because *GASP* he has to actually post a question in the forum to get help!? It’s not like he would have had to divulge that he wears his mother’s underwear or licks urinals at the Texaco or anything personal and private. I mean, c’mon, it’s appliance repair not True Confessions!

Folks, puh-leaze, don’t be a cheesedork like our dearly departed Ed. If you need appliance repair help, start a new topic in the appropriate forum. PMs are great for questions about how to use the forum, what kinda beer ya drinkin’, how’s your momma an’ them, etc. But the real power of a forum is that others can come along and add to the discussion and/or benefit from it.



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