Tag Archives: washer

Whirlpool Duet Sport Washer powers up, locks door, but drum doesn’t tumble or spin; F21, F26

Here’s a typical problem description for this particular failure:

sundevil6 wrote:

My Whirlpool Duet Sport washer won’t run. Washer has power and turns on. When I start it the door will lock and then nothing else will happen. Push cancel and the the add a garment light blinks and washer won’t do anything and the door stays locked. I have to unplug it to get control of the functions again. Went through codes and found 3 of the F21’s and one F26. Tried to run the diagnostic test but it will only lock door and the light blinks continually for the rinse/spin cycle and will not advance the test.

Replaced the door switch and still the same problem. I had the tech sheet and have already tried to run diagnostic test, and it tells me nothing. I had just cleaned the pump out a month ago and when I had the original drain problems the pump would run, but loud like it was cavitating. It did have alot of blockage in it then, but none now. The pump never even comes on when I try to start, nothing happens but the door locks.

Okay, this is an interesting one and illustrates an important point about error codes and how you can’t just blindly follow them.

According to the tech sheet for this washer (located inside the washer; get it by removing the front bottom panel), F26 is “Door Switch Error: If the door has not been opened for 3 consecutive cycles or the door switch is open while the door is locked for more than 5 seconds.” The tech sheet lists these possible causes and procedures:

■ Door not opened during 3 consecutive cycles.
1. Open and close the door.
2. Verify CCU operation by running a Diagnostic Test or any cycle.

■ Door switch open while door is locked.
1. Push the door and check if it is completely closed.
2. Verify CCU operation by running a Diagnostic Test or any cycle.

Not very helpful and, as we’ll see shortly, not even close to the real problem with the machine.

F21 is the “Long Drain” error and this code could have been stored in the control from the pump problem that was fixed previously. Still not relevant to the present problem.

In any front load washer where the drum doesn’t tumble or spin, you want to keep in mind three key components in your troubleshooting: door latch assembly, motor, motor control board. Usually, the problem will be one of these three parts.

In this case, the door latch has already been replaced so scratch that one.

About the only way to test the motor is to measure the resistance of the motor windings and compare to the specification on the tech sheet.

And matt1 from the Samurai Appliance Repair Forums shares with us this technique for checking out the motor control board:

I’ve seen this problem before. Let’s do this:

– Get access to main control board.
– Find MS2 white connector with two pink wires.
– Use your volt meter to check the AC voltage supply to the board: power up then press Start.

If you see 120 vac for a few seconds but the voltage drops back 0 vac, then you have a problem with motor control. On this model, if the drum won’t turn within a few seconds at start up, the unit will freeze and door will stay locked with no water coming in.

But wait! Don’t take my word for it: you can get access to motor control board from the back of the unit– it’s easier that way– remove the motor control board and do a visual inspection. Just looking at it from the outside, you will think there is not thing abnormal. But if you actually removed the board itself from the plastic casing and look on the back, you will notice the burnt mark on the three transistor area right away. You can purchase the motor control board from this web site. I hope this helps.

Part link for the Motor Control Unit ==> Click Here

If you’re still confoosed and need more free help fixing your washer, come start a new topic in the Laundry Forum at the Samurai Appliance Repair Forums and we’ll confoose you some mo’!

To learn more about your washing machine, or to order parts, click here.

How to replace the Hall Sensor in an LG front-loading washer

So, you tested the Hall Sensor in your LG washer and determined that it’s toast. Now the big questions: 1) Where to get the new sensor? and 2) How to install it?

1. Where to get the new Hall Sensor?

Right here, of course! With fast shipping and a 365-day return policy, the choice of part vendor is clear! Part Link ==> Hall Sensor.

2. How to install the new Hall Sensor?

I’ll let Master john63 from the Samurai School of Appliantology explain that:

1. Unplug washer

2. Remove the rear access panel (4 phillips screws)

3. Remove the large 17mm bolt at the center of the ROTOR
Pull off the ROTOR (has magnetic tension)

4. At the bottom of the STATOR ASSY (Motor Coil) remove the phillips screw on the
metal wire harness-plate. This will allow slack when removing the STATOR ASSY.

5. Remove all of the 10mm bolts from the STATOR ASSY.
Carefully lower the STATOR ASSY & disconnect the HALL EFFECT SENSOR plug.

6. Unclip the *single* tab of the HALL EFFECT SENSOR to remove it from the STATOR.

7. Install new HALL EFFECT SENSOR—verify that all 4 snap/lock tabs are securely
attached to the STATOR ASSY.

8. Re-assembly in reverse order.

To learn more about your washing machine, or to order parts, click here.

How to test the Hall Sensor in an LG front-loading washer

A common symptom of a bad Hall Sensor in your LG washer is the LE error code (read more). A disconnected or damaged motor harness and even a bad main control board can cause the LE error, too, so you may want to check the Hall Sensor itself to see if it’s working. Here are two ways to test the Hall Sensor in an LG front-loading washer.

Ohm Testing the Hall Sensor

Start with an ohms test because it’s easy. But be aware that an ohms test is not conclusive– it’s merely preliminary. The Hall Sensor (and any other electrical component for that matter) can test good on ohms but still be bad because it can fail under load (when voltage is applied). That’s why ohms testing is just preliminary: if it fails the ohms test, it’s bad; replace the Hall Sensor (same for all LG models).

OTOH, if it passes the ohms test, this does not prove the Hall Sensor is good– you have to go on to the voltage test to prove that.

Wiring Harness And Resistance Checks On The Hall Sensor In An LG Washer

If tested off the stator using the diagram above, ohm check the resistors from pin 5 to pin 1 and pin 2. If the hall sensor is good, you should measure approximately 10 KΩ from pin 5 to pin 1 and 10 KΩ from pin 5 to pin 2. If either test shows an open (infinity) the Hall Sensor is defective and must be replaced.

Part link for the Hall Sensor (standardized for all LG models; includes a video showing how to replace it) ==> Hall Sensor

Voltage Testing Hall Sensor at Stator

Motor And Hall Sensor Wiring In An LG Washer

If measuring voltage from the control board to the Hall Sensor, follow the following steps:
1. Unplug the power cord.

2. Remove the rear washer panel.

3. Locate the Hall sensor connector on the stator behind the rotor.

4. Place the meter leads on terminals 5 to 4,white to gray.

5. Plug in the power cord,close the door,and press the power button. DO NOT PRESS START!

6. You should measure 10 to 15VDC. If 10 to 15VDC is present,the control board is OK! If not, replace the control board (look up the correct board using your model number).

7. To measure output signal voltage from the Hall Sensor, carefully move test leads to terminals 4 (gray) to 1 (blue). Slowly rotate the motor rotor by hand. You should read a pulsing 10 VDC. If 10VDC is measured from 4 to 1, move the lead on the blue wire to the red wire, terminal 2. Repeat rotating motor rotor by hand. You should read a pulsing 10 VDC.

8. If pulsing 10VDC is measured from pin 4 to pin 1 and pin 4 to pin 2, the hall sensor is OK! If either test netted only 9 to 10 VDC without changing (no pulsing) the hall sensor is likely defective; replace the Hall Sensor (same for all LG models).

To learn more about your washing machine, or to order parts, click here.

How to locate the thermal fuse in a GE Profile “Hydrowave” washer

You know you have a blown thermal fuse in this washer when the control panel lights up but the motor doesn’t run; you check the status LED on the motor (see this post for more on that) and it’s dead, no lights, nuttin’. That’s a blown thermal fuse. Here’s where it lives:

GE Hydrowave Washer Thermal Fuse Location

Here’s what it looks like:

Thermal Fuse
(click image to purchase)

And you can buy the replacement right here ==> Thermal Fuse. The replacement kit comes with complete destructions.

To learn more about your washing machine, or to order parts, click here.

Why does a new-ish Bosch 500 WFMC front-load washer make a ratcheting sound during spin?

Listen to a few seconds of this video (don’t listen to the entire thing because it’ll eat your brain):

Sounds remarkably similar the sound that bad tub bearings will make. This particular washer is only three years old– very early for tub bearing failure.

The actual problem turned out to be something very simple: a loose concrete counterweight mounted to the front of the tub. A few minutes with a wrench and problem solved– no parts needed for this repair!

To prevent the problem from happening again, add Loctite to each of the counterweight mounting bolts.

To learn more about your washing machine, or to order parts, click here.

Whirlpool Duet Sport Washer stops mid-cycle and display beeps and blinks, relay chatter on CCU

The surprisingly simple solution is revealed in this topic at the Samurai School of Appliantology – http://appliantology.org/topic/32407-whirlpool-duet-washer-wfw9150ww00-literally-on-the-blink/

To learn more about your washing machine, or to order parts, click here.

How to disassemble a Whirlpool Duet Sport dryer (also sold under the Kenmore label)

You may need to tear down this dryer for a variety of reasons: replace the belt, drum rollers, heating element, etc. This video shows you how to do it the right way:

Common replacement parts in the Whirlpool Duet Sport dryer (click to see photo and/or purchase):

Heating Element Assembly

Thermal Fuse

Door Latch


Idler Pulley

Lint Filter

Drive Belt

Thermal Fuse and High Limit Thermostat

Drum Roller

Drive Motor

Blower Wheel

To learn more about your dryer, or to order parts, click here.

Tips for adjusting the thrust bearing on a Maytag Atlantis or Performa washer

Grand Master appl.tech in the Samurai School of Appliantology shares with us some pearls of wisdom on the finer points of adjusting the thrust bearings in the Maytag Atlantis and Performa washers ==> http://appliantology.org/topic/32360-pav2300aww-not-spinning/

To learn more about your washing machine, or to order parts, click here.