How to Troubleshoot a Maytag Performa Washer that Won’t Spin

by Samurai Appliance Repair Man on July 20, 2006

in Washer Repair

So, the motor in your washer runs and you’ve laid eyeballs on the belt to confirm that it’s not broken, but still no spin. Trying to Help, a Sublime Master of Appliantology in the Samurai Appliance Repair Forum, explains how to tell whether the problem is the transmission (that’s bad), the thrust bearing and pulley assembly (that’s not as bad), or something else:

Pop the top of the unit up like you were going to take the front panel off and start the machine in the spin cycle. With the unit running, and sounding like it is spinning, reach in and see if you can turn the inner tub easily by hand, almost like a roulette wheel. If you can turn it freely by hand, then your brake has released. This would mean your belt, brake, motor pivot and trust bearing kit are all fine and your transmission is slap tore up (defective). IF you can not turn the tub freely at this point, then your brake is still holding. At that point, make sure your motor is pivoting back and forth freely and inspect your thrust bearing and pulley assembly as the Samurai suggested, and check for items stuck between the tubs such as a sock or wash cloth.


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{ 2 comments… read them below or add one }

tyl89bu October 20, 2010 at 12:28 pm

Hi, I have a Kenmore elite washer from 2004. It didn’t spin or pump out at first, but would agitate. In fact it would finish the cycle after a rest. Anyway, it finally wouldn’t do anything but you could hear a hum from the bottom, so i tried changing the motor coupling(That had been changed 2x by Sears) and the lid switch seemed ok. When I was changing it out I noticed black grease on my hands but no puddle or leak. I put it back together, tested it empty and it seemed ok. When I put the load in the washer made a weird noise, smelled a slight burning and it stopped. It will agitate but that’s it.When I took the cabinet off there’s a puddle of grease under the gearcase. Did the transmission go?

Samurai Appliance Repair Man October 20, 2010 at 12:34 pm

Konnichiwa! Good question but you’re at the wrong post; this post is for a Maytag washer– yours is a Whirlpool-built machine. But, fret thou not! I just so happened to have the perfect page that steps you though this diagnosis and repair. Come ye hither==> http://fixitnow.com/wp/2010/07/07/diagnosing-and-repairing-spin-and-agitate-problems-in-a-whirlpool-kenmore-direct-drive-washer/

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