Category Archives: Refrigerator Repair

GE Refrigerator Motherboard Recall List

Robert Fowler wrote:

I am interested in the GE refrigerator motherboard recall list. I saw your link to Pegi and I tried to download the letter and list of model numbers but it says I do not have permission to do so even though I registered.

What do I need to do to get a copy of this list of recalled model numbers?

The repair guy was just out and said my motherboard is shot and it is expensive to replace. If there is a recall for this board, it would be nice to know.

Thanks.

Ax and ye shall receive!

To learn more about your refrigerator, or to order parts, click here.

Locating the Series Number on Maytag Appliances

Lots of times, when you’re working on Maytag appliances, you need to know the series number to order the correct part. Not to be confoosed with the model number, the series number refers to different production series within the same model. In the world of manufacturing, it’s common to substitute originally-specified components with upgraded or re-designed ones based on failure reports from the field. Since these component changes may affect other components in the machine, which may have been modified, you need a way to keep track of what component goes with which production run. In the Maytag world, this is done via “series numbers.” Series numbers are simply the first two digits of the serial number, located on the model number tag, like ahso:

ZZ7C73FA40.jpg

If you’re having trouble locating the model number tag on your appliance, come feast your bloodshot squinties on these diagrams.

Visualize Your Appliance Repair Experience

Appliance Breakdown Diagrams

Grok on these mind-expanding, interactive breakdown diagrams of various appliances so you can see how they’re put together. An indispensible troubleshooting and repair aid! Just click on the appliance you’re working on and run your mouse over the diagrams. It’ll popup pictures of the various key components inside as well as give you insight into how to disassemble. It’s the miracle of Flash!

If you need more detailed help, start a new topic in the Samurai Appliance Repair Forum and we can get you more info.

Air Conditioning

Dehumidifiers

Dishwashers

Disposals

Dryers

Freezers

Ice Makers

Microwave Ovens

Ovens, Ranges, and Stoves

Refrigerators

Trash Compactors

Washing Machines

What Brand of Kitchen and Laundry Appliances Would the Samurai Buy?

John wrote:

I need to buy all new kitchen and laundry appliances. Which brand would you stick with (Samsung, LG, Whirlpool, Maytag). I am looking for a frenchdoor and all appliances should match…Stainless too.

Thanks,

John

Let us open our Appliantology hymnals to the Second Law of the Prophecy wherein it is written, “All appliances break.” With this wisdom firmly implanted in that muck betwixt our ears, we begin to see your question from a new perspective.

Like so many propagandized Ameedicans victimized by the slick marketing campaigns assaulting us in the corporate media organs, we see that you have placed aesthetics ahead of practical considerations, such as repairability. In other words, you have placed more importance on form over function, exactly as you have been programmed to do as a good little consumer.

But fear not, my mushy-headed grasshopper, for the Samurai is here to break the spell that the marketing wizards have placed you under. Lo, with his mighty katana, he shall cut asunder the chains of your programming and free you from the trap of mindless consumerism! Let us begin by re-phrasing your question in the way the Samurai would ax it, “Knowing that all modern appliance brands and models are mediocre at best and that all fall short of the glory of the Samurai, which piece of junk am I going to have the easiest time fixing?”

Ahh, Grasshoppah, now you’re beginning to pierce the veil and to do what we professional appliantologists call, “critical thinking.” Using this new, enlightened paradigm, which emphasizes function over form and recognizes the Second Law of the Prophecy, the question further reduces to, “Which appliance manufacturers make their service manuals and technical bulletins freely and readily available to professional appliantologists as well as Joe Do-it-yourselfer?” Eggzellent question, my querying grasshoppah, domo fer axin’!

Currently, there are only three brands which make their service information freely available: Whirlpool (which includes Kitchenaid, Roper, and Maytag brands), Frigidaire (which includes Electrolux brands), and Dacor (which includes, well, just Dacor). Emphasis on the word, “currently” because Whirlpool is considering restricting access to their technical information to professional appliantologists only– you can thank the over-abundance of lawyers and the bidness-killing tort system in Ameedica for that.

At the other end of the information spectrum are companies that are very restrictive with their technical service information and, for that reason, I would never even consider buying their stuff. The worst offenders in the infowar are Viking and GE. In the case of Viking, they’re not only tight-fisted with their service manuals, but their ranges are the shoddiest on the market. And you get to pay a premium price tag just to have the “Viking” badge in your kitchen. Viking is the poster boy of what I mean by placing form over function.

Awwite, armed with this sacred wisdom and enlightened perspective, gird up thy loins and go git ’em!

Service Update: Non-serviceable Frigidaire Refrigerators

Sublime Master BrntToast posted a heads-up in the Samurai Appliance Repair Forum. Friggidaire (not a typo) sent out a service bulletin recently on their furrin’-built, 12 c.f. refrigerators, model numbers FRT125GW and FRT125GWK. Usually, service bulletins explain how to repair a particularly weird problem with an appliance. In this case, the problem is repeated loss of cooling in the beer compartment. The repair procedure in this bulletin was simple: don’t bother. Yep, Friggidaire doesn’t want servicers going out on these boxes, not even to look at them, if the serial number is before RA91. They’re just going to arrange an exchange.

Seems the problem is that frost builds up in the air channel that supplies the beer compartment with cold air, eventually choking it off and causing the beer to get warm. That just ain’t raht! And Friggidaire has no fix for this problem!

So, if you have one of these bad boys that’s not under warranty and it’s not a typical defrost system problem, call Friggidaire (800-374-4432) with your model and serial number to arrange for an exchange.

To learn more about your refrigerator, or to order parts, click here.

Viking Range Corporation Recalls Built-In Refrigerators Due to Injury Hazard; Doors Can Detach

NEWS from CPSC
U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207

FOR IMMEDIATE RELEASE – June 16, 2009 – Release # 09-242

Firm’s Recall Hotline: (888) 345-2650, CPSC Recall Hotline: (800) 638-2772, CPSC Media Contact: (301) 504-7908

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: Viking Built-In Side-by-Side Refrigerator/Freezers and Refrigerators with Bottom Freezers

Units: About 45,000

Manufacturer: Viking Range Corporation, of Greenwood, Miss.

Hazard: The refrigerator’s doors can detach, posing an injury hazard to consumers.

Incidents/Injuries: Viking has received about 57 reports of doors detaching, including four reports of injuries involving bruises, broken toes/fingers, and strains. Also, several incidents of minor damage to floors and counters have been reported.

Description: This recall involves Viking built-in 48-inch wide side-by-side refrigerator/freezers and the built-in 36-inch wide refrigerators with bottom freezers with model and serial numbers with date codes listed below. The refrigerators come in stainless steel and various colors and wood finishes and are built into the kitchen cabinetry. “Viking” is written on the front of the refrigerator. The model and serial numbers are located either behind the produce drawer or on the ceiling of the interior of the refrigerators. The 42-inch wide or freestanding refrigerators are not included in this recall.

Model Numbers Starting With — Date Codes

VCSB481, VCSB482, DDSB482, DFSB482, DTSB482, DDBB362, VCBB360, VCBB362, DFBB362, DTBB362, DTBB363 — All units
VCSB483, DDSB483, DFSB483, DTSB483 — Date codes before 030104
VCSB483D, DDSB483D, DFSB483D — Date codes before 030105
VCBB363 — Date codes before 102005
DDBB363 — Date codes before 112305
DFBB363 — Date codes before 041006

The first six numbers in the serial number are the manufacture date of the unit in [mm][dd][yy] format, e.g., serial number 051903G0000000375 was manufactured on May 19, 2003 and serial number F01250210170 was manufactured on January 25, 2002.

Sold by: Appliance and specialty retailers nationwide from July 1999 through April 2006 for between $4,725 and $6,400.

Manufactured in: United States

Remedy: Consumers with recalled refrigerators should contact Viking immediately to schedule a free in-home repair. Consumers should immediately stop using the recalled refrigerator if the door isn’t sealing properly, is sagging, or fails to open and close properly. If the door is functioning properly, consumers may continue to use the refrigerator until it has been repaired.

Consumer Contact: For more information, contact Viking toll-free at (888) 345-2650 from 8 a.m. to 5 p.m. ET Monday through Friday or visit Viking’s Web site at www.vikingrange.com

To see this recall on CPSC’s web site, including pictures of the recall product, please go to:
http://www.cpsc.gov/cpscpub/prerel/prhtml09/09242.html