Had an interesting phone call today.
“I got a Kitchenaid wall oven and the door is locked closed after I ran the clean cycle. I called Kitchenaid and they said to call you.”
Since I’m the authorized Whirlpool/Kitchenaid servicer in the area, Kitchenaid referred him to me.
“Yes, I can fix this for you. [...]

Renee wrote:

The gas line connection to my dryer has what appears to be some sort of mineral deposits growing on the ouside of the coupling. It looks like off-white, delicate crystals. The connection is only a year old and was professionally installed. Is this dangerous?

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Could just be residue from when [...]

Looks like all the big US appliance manufacturers will be raising their prices for new appliances this year. With the prices for new appliances increasing, appliances will become less disposable and the repair vs. replace decision will be skewed in favor of doing the repair. This bodes well for the appliance repair trade. [...]

Manas wrote:
About 6 months ago I replaced the thermal fuse on my Speed queen Dryer. It seemed to fix the ‘no heat’ problem (the vent is clean). Recently, I have lost heat again, appears the the thermostat (p.# 62641) is bust (no continuity). This manifested by the heating taking longer and longer, to now being [...]

Well, you better come find out! Recall status for Amana, Danby, Whirlpool, Crosley, Maytag, and Woods.

In this fifth Thanksgiving Day of the new millennium, I am filled with gratitude and thanks for cheating death another day. Life is the greatest gift of all and we tend to get so bogged down by the frustrations and minutia of day-to-day living that we lose sight of the bigger picture. That’s [...]

Service pointer from Whirlpool on this problem.
Models affected: Whirlpool DU1050XTP, DU1100XTP, DU1101XTP, DU1145XTP, DU1148XTP, DUC600XTP, DUL240XTP, GU2400XTP, GU2500XTP, GU2548XTP, GU2600XTP, GU3200XTP; KitchenAid KUD x 01-6 (where “x� is any letter). All serial codes.
IF you encounter a dishwasher from among those listed that doesn’t operate, look to the possibility of a heater fault-detection problem. Under [...]

Michael wrote:

I have a whirlpool washer. I replaced the transmission with shaft about six months ago. It was working fine.

The agiator goes back and forth but the top agiator that is suppose to turn the cloths down in the tub is not working. I removed the softner cup and o ring lid to check if [...]

Just when I’m getting burned out from spending every waking moment working on this website and wearing my finger tips to bloody, boney stumps from answering posts in the repair forum, someone goes and sends me an email like this:

Carolyn wrote:

Dearest Samuraifolk(s)
Thank you ever so much for having such a wonderful, comprehensive, A-B-C, easy to [...]

Some good troubleshooting information on this problem is posted in this thread in the repair forum. There are also links to the service manual for both the Duet washer and dryer. Good stuff, yo!

If you’re in the market for a new washer, you need to read this thread in the repair forum on this subject. Lots of useful information about horizontal-axis (a.k.a., front-loading) washing machines that you need to know.

I had the privilege of going on a job with my dad (the Samurai) last week. It was a stack laundry unit, and the washer wasn’t working. So we went to the lady’s house – it was a neat old Victorian house. We put on our booties (not our behinds, the things [...]

1. New Look and Feel
2. New Blog Posts During October
3. The Samurai Appliance Repair Forums
4. Got Parts?
1. New Look and Feel
The biggest news this month is the total make-over of Fixitnow.com. You can read about all the details in this post but what I want to emphasize here are [...]

If you’re one of those enlightened and extremely intelligent individuals who visits this site regularly then you’ve noticed the make-over. Yep, I finally got fed up enough with Blogger to convert my entire site over to WordPress. Much greater control over the site, the ability to group posts by category (dryer repair, gubmint, [...]