Author Archives: Samurai Appliance Repair Man

Kenmore / Frigidaire Front-Loading Washing Machine Fills with Water but Won’t Run

william pearson jr wrote:

Have a kenmore front load washer that will not start only fill with water model # 41741042000 can you help me

The first thing I’ll help you with is punctuation. Start with this handy, concise punctuation guide; go ahead a bookmark it now. In particular, focus your bloodshot squinties on the first step in the guide:

The question mark ( ? ), used at the end of a sentence, suggests an interrogatory remark or inquiry.

This is especially important when you’re writing to someone at their website and requesting their expert advice. Contrary to the opinion of the Great Unwashed Illiterati (GUI), the Internet is still largely a written medium despite the proliferation of Youtube and porn sites.

And commas are nice, too.

As for your washer, the problem could be one of several things. But rather than write a bunch of techno-twaddle that no one bothers to read, I’m going to tell you how to start troubleshooting this yourself and how you can get more help if you need it.

If you’ll remove the bottom quarter panel from the front of the washer (two 1/4″ hex screws at the very bottom) and then peer intently into the dark compartment using appropriate artificial illumination, you’ll find a large envelope pasted to the inside of one of the side walls. Therein ye shall find detailed tech sheets, complete with troubleshooting guide and wiring schematics. Extract from envelope using your preferred hand and grok said material intently whist consuming your flavorite fermented grain beverage.

If, after consuming sufficient quantities of aforementioned beverage, you find yourself no closer to a solution, come ye hither and pour out your love-libation to the Samurai Appliance Repair Forum, start a new topic in the Laundry Appliance Repair Forum and we shall gladly assist you. And ye shall know the truth, and the truth shall make you free.

To learn more about your washing machine, or to order parts, click here.

Desperately Seeking Chill

Temple Romberg wrote:

I am desperate. They say my refrigerator is not fixable due to a clogged defrost line. i don’t believe them and want to try to fix it myself. we can’t aford a new one. My husband is a football coach and not very good atthis stuff, but i want to give it a try. I am desperate. Thanks.

Awwite, darlin’, time to roll up your sleeves, grab ‘hold of them fem-nads and dominate that beast! Then come grok ye on this repair tome to kick some cool back into your box… er, icebox, that is.

To learn more about your refrigerator, or to order parts, click here.

Replacing the Door Latch Assembly in a Kenmore / Frigidaire Front Loading Washing Machine

paul cowan wrote:

I have a Sears 417.42142100 front loading washer. I have the tech sheet and I have followed it. I am pretty sure that I have a problem with the door switch.
How do i replace it? Getting the back off and performing electrical checks is easy, How do I get the front off to get at the door switch?

Ahh, Grasshoppah, this is one of those repairs where less is more. If you were to actually remove the front panel, you would find yourself wallowing in the Pit of Perpetual Despair (POPD) and lamenting the resulting mess that you had created.

Come with me now on a Journey of Grand Illumination (JOGI) and observe the Technique of the Master (TOTM)…

You mentioned that you have already procured the Door Switch Assembly (DSA) for your model. For others reading this post, you should use your model number and look up the door switch assembly for your specific model since there are a couple different versions out based on model number.

Mounting Holes for the Door Latch Assembly (superceded) in a Frigidaire / Kenmore Front Loading WasherWisdom! Let us attend! Here, now, I present the TOTM that you’ve all been longing and panting for. Wallah! Uhhh… you know you can click the little pic to enlarge it and read the illuminating commentary, don’t you? Oy! Anyway, once you remove the Top Panel (TP) and peel back the Door Boot (DB), it’s all plug n’ chug. Reattach the DB to the front panel with a couple strategically-placed dabs of rubber cement.


Speed Control Board, Shown with the Revised Door Latch Wiring Adapater, in a Frigidaire / Kenmore Front Loading WasherNow, if Allah has not grinned down upon you and it turns out you have the older style DSA for this machine, well, let’s just say that there ain’t no virgins waiting for yo azz in Paradise, if’n you get m’drift, Slick. Nawsir, you’re in for a bit of Weeping and Gnashing of Teeth (WAGOT). You’ll have a bunch of wire chasing to do and chances are you’ll screw it up the first five tries. The DSA kit comes with instructions but, of course, they suck. The anatomy layout picture shown here will hepya but, dayyam, I’m glad I ain’t you. Been there, done that.

To learn more about your washing machine, or to order parts, click here.

Latest Bosch Dishwasher Use and Care Manual

For Models: SHE44C / SHE46C / SHE47C / SHE56C / SHU43C / SHX46A / SHX46L / SHX43E / SHV46C / SHE43F / SHE43M / SHX43M / SHE45M / SHV45M / SHX45M / SHE55M

In case you lost yours, you can borrow my copy. Just be sure to return it when you’re done. Domo!

If’n you need parts for your dishwasher, come git you some! And if you’re having a problem with it, come start a new topic in the Samurai Appliance Repair Forums and we’ll hepya whup-up on that bad boy.

To learn more about your dishwasher, or to order parts, click here.

Frigidaire / Kenmore Washer Makes Loud Noise in Spin

cl jansen wrote:

I have an almost 6 yearold kenmore frontload model 907C4106200 that has just in the last month started leaving grease or somthing on my clothes and gets very loud in the spin cycle. I was told that is was the rear bearing? cost 800.00 to fix. this was diagnosed over the phone. What do you think?

I think it’s time to stop relying on phone or Internet diagnoses and do your own!

Rear Drum in a Frigidaire (Kenmore) Front Loading WasherRemove the back panel. If you see a scat-job looking mess back there, like shown in the thumbnail (click to enlarge), then you have the infamous failed drum bearing. This is one whopper of a job, even for seasoned techs. Now may be a good time to go shopping. But, if you’re looking to indulge your inner masochist, this topic in the repair forum will get you started with the repair.

Maytag Appliance Use and Care Manuals

Roni Finkelstein wrote:

Your Precious Words: I own a Maytag Neptune clothes washer but have lost the manual. What does the “colors” button do as opposed to the “whites” button?

Normally, you could just download a new manual from the Maytag website. But the clever webmeisters at Maytag, ever thinking of you, the consumer, have added something special. Note with awe their slick Adobe flash presentation. If you move your mouse over the block that says, “Manuals and Literature,” the words move up and more words appear saying, “Download PDF owner manuals & product brochures.” Now click your mouse and… nothing happens! It’s brilliant! I need to do stuff like that here at my site: slick-looking but non-functional visuals. Awwwesome!

Use the Forum, Luke!

One of the main features of this site is the whirled-flamous Samurai Appliance Repair Forum. Grasshoppers by the buttload, er, I mean, boatload come to the forum for expert help from Master Appliantologists with their insolent appliances.

Recently, Grasshopper Ed joined the forum and sent me a private message (PM) from within the forum:

I have a sub zero ref model 561 serial number M739803.

Freezer is working fine but the refrigerator set at 10 on the thermostat isn’t cooling teh refrigerator it only get to around 52 degrees and I believe it should get cooler than that? Any suggestions?

Ed

I politely reply and tell him he should post his question in the forum because, afterall, this *is* a forum and that’s how things are done… in a forum. He then emails me:

from Edward Gronske egronske@g****.com
to samurai
date Sat, May 3, 2008 at 6:18 PM
subject RE: New PM from Samurai Appliance Repair Man

If I wanted to do that why would I have sent a private message – how do I go about getting a refund, I didn’t know I had to do this via the common message board.

So, lemme get this straight: he comes to an appliance repair FORUM for help, pays five measly beans for a lifetime forum membership and then cops ‘tude because *GASP* he has to actually post a question in the forum to get help!? It’s not like he would have had to divulge that he wears his mother’s underwear or licks urinals at the Texaco or anything personal and private. I mean, c’mon, it’s appliance repair not True Confessions!

Folks, puh-leaze, don’t be a cheesedork like our dearly departed Ed. If you need appliance repair help, start a new topic in the appropriate forum. PMs are great for questions about how to use the forum, what kinda beer ya drinkin’, how’s your momma an’ them, etc. But the real power of a forum is that others can come along and add to the discussion and/or benefit from it.

Domo!

Maytag SE1000 Dryer Flashing Error Code 6E

The 6E error code on this dryer part of this pretty decent stacked laundry unit means there’s a temperature control problem. Le Manuél identifies three suspects: thermistor, wire harness, and control board. Now, if you were to put on the blinders and go by only what Le Manuél says, you may miss something else altogether that’s causing the problem. A clever DIYer posted the results of his struggles with this very problem. I’m posting his report here for your edumucation not so much for what he found, but to illustrate the process of troubleshooting and problem-solving needed to fix anything, whether it’s a broken dryer or a broken economy. The mental skills are the same: you need to be willing the see the problem as it really is so that you can apply the correct remedy. In other words, the first step to problem solution is problem identification. And not all problems have cookbook solutions. The single best tool you have in appliance repair– or in any other problem you’re grappling with– is that oil-based computer betwixt your ears.

I thought the following may be of interest to anyone tussling with the Maytag SE1000 stacked dryer-washer unit. I have been experiencing an intermittent problem of the unit dying with the cryptic message 6E on the dryer readout. I discovered this was fixed by jiggling the connectors to the microprocessor board. But finally, it died and didn’t come back to life, no matter how I harassed it.

So I took the microprocessor board out of the unit and looked it over very carefully with an Optivisor, in the hope of finding a bad connection or something else which might explain this behavior. Because the message 6E is supposed to mean that the ambient temperature is too low, I concentrated on the wiring to and from the thermistor. Then I found that the thermistor, which is off the board, is connected in series with a small potentiometer, which is mounted on the processor board on the opposite side to where the connectors are. So it is hidden until you remove the board and panel unit.

This potentiometer was faulty. It registered a much higher resistance than it should have, and I found it was prone to go open circuit when I stressed the board slightly. So I presume that the frequent temperature changes in the dryer cabinet have, over the years, caused the potentiometer to wear a dead spot in its track. By simply turning the potentiometer very slightly, I was able to get it off the dead spot and found it working properly again.

It doesn’t surprise me at all that a potentiometer in that environment would be a weak link with a high expectation of eventual failure. But tweaking a pot sure beats paying $300 for a new processor board!

To learn more about your dryer, or to order parts, click here.

Maytag Neptune MAH3000 Wax Motor Update

As a faithful reader of these hallowed pages, you know that the door switch assembly and the machine control board has been the Achilles Heel on this otherwise superbly mediocre washing machine. In most of these failures, the root culprit have been the wax motor in the door switch assembly. The wax motor had a nasty habit of shorting out, which fried resistor R11 on the machine control board. The required repair was to replace both the wax motor and the machine control board for a total slam of about $250 in parts alone! Can you see now why Maytag had to sell out to Whirlpool? And the games continue…

The old wax motors had a brown plunger. If yours has this, then you should upgrade to the new wax motor which has a black plunger, shown below:

wax motor in a Maytag Neptune washer door switch assembly-- click it to git it, Hoss

To learn more about your washing machine, or to order parts, click here.

Re-installing the Gear Case in a Whirlpool / Kenmore Direct Drive Washer

So, you got bitten by the DIY bug and decided to replace the transmission in your Whirlpool direct drive washing machine (may have a Kenmore label on it, but same-o same-o, GI). It came out easily enough but now the blasted thing won’t set back in the machine correctly. What’s a grasshopper to do? Come, read these pearls of wisdom from Sublime Masters appl.tech.29501 and AccApp and they’ll help you get it in gear. And heed these tips from Academy Fellow Willie:

Pounding and banging or using the screws to pull transmission into place IS NOT THE WAY TO DO IT!!!!!!!!

If the transmission won’t slide up nice and smooth, right into place then you either have the brake release cam right on top of the clutch spring, or the most likely problem is that you let the basket drive/brake assembly drop down after removing the transmission.

Anytime you remove the transmission you must make sure the brakes are seated all the way up into the brake drum. You just need to turn the brake release cam and at the same time push the basket drive up as far as it will go then let the brake release cam go. The basket and basket drive/brake assembly will stay up in place if you don’t mess with the brake release cam while the transmission is out.

Using GFCI Outlets with Appliances

Don’t do it. It’s unnecessary, it’s not required by the National Electrical Code (NEC), and will likely cause nuisance trips (killing the circuit when there’s nothing wrong), especially on older appliances. The NEC does not require GFCI on permanent appliances such as disposals, dishwashers, refrigerators, washers, dryers, etc., as long as they are not installed outdoors and a few other conditions[1]. Replacing the GFCI with a standard outlet, will solve the problem of nuisance tripping, but what if it does have a ground fault?

A properly grounded 3 prong outlet provides protection for both people and the appliance if a short circuit develops between a live wire and the cabinet. If you want more details, here are some good links for further reading:

A short explanation of how GFCIs work

A more detailed explanation and the causes for nuisance tripping

[1] The National Electric Code [NEC] 2008 (as of January 1, 2008) states that all garage and outlets in unfinished basements must be GFCI protected. That includes appliances such as refrigerators, freezers and sump pumps. Previous codes allowed single receptacles to be used for these appliances, thus avoiding the need for GFCI’s.

Whirlpool Refrigerator Water Dispenser With a Case of the Drips

According to Whirlpool, this is usually caused by one of the following:

– Inadequate water pressure.
– Kinked tubing anywhere between the valve and the dispenser outlet.
– Dissolved air or gases in the water supply.
– The slight expansion and contraction of the reservoir as it warms and cools.

The key word is “usually.” For the frustrating exceptional case where it’s none of the above, see this topic in the Samurai Appliance Repair Forum.

To learn more about your refrigerator, or to order parts, click here.