Whirlpool Duet / Kenmore HE3/4 Washer: F11 and FH Fault Codes

Starting to see these fault codes pop up in these otherwise fine machines. The F/11 code is just a generic code generated when there’s a communications error between the two main control boards in the washer. These two boards are the Motor Control Unit (MCU) and the Central Control Unit (CCU).

A common problem is the wiring harness jiggling loose; remove and reseat it and that usually fixes it. If not, then you’re looking at spending some money on control boards. Yes, I said boards, plural. The really sucky part is that there’s no way to definitively and conclusively prove which board, the MCU or the CCU, is at fault so, unfortunately, that only leaves the parts changing monkey method: replace both boards 🙁 (in violation of Samurai’s Ichiban Law of Appliance Repair, I might add… before you do. ;))

But, on a brighter note, the electronics are covered under warranty for 24 months. If your machine is older that this, then you’ll need to shell out some shekels.

The F/H code means the unit isn’t detecting water fill at the flowmeter. The flowmeter sits just in front of the inlet valve and is attached via a hose, and off to the left of the CCU. Part link to the flow meter==> http://www.repairclinic.com/PartDetail/Flowmeter/1381535?modelNumber=GHW9250MW2

If your washer is filling ok, check the wiring from the flow meter to the control board; I’ve seen this harness jiggle loose and cause problems.

For more detailed info, the service manual for this washer is excellent.

To learn more about your washing machine, or to order parts, click here.

Appliance Repair Radio Update

listen to our podcast or we'll tell all your friends that you peed in their gardens.We’re on a roll! Yet another all listener email episode. In this thriller…

Steve’s three year old Amana refrigerator is freezing stuff in the crisper drawer and his water dispenser quit working. Is there a connection? Bonus: link to the evaporator fan upgrade kit discussed in this episode.

Amy gunked up her Frigidaire front loading washer by washing frilly cotton rugs (never a good idea, by the way). Now, the washer won’t do high speed spin. WTF?

Listen to this episode | Podcast homepage | Podcast RSS feed

Removing/Replacing the Shock Absorbers in Kenmore Elite HE3/4 and Whirlpool Duet Washers

The shocks are removed by lifting the plastic locking tabs, grabbing hold of the upper portion of the shock and twisting CCW very hard 1/4 turn. Slide the shocks back together and reinstall the opposite way.

Sometimes, the shock can be tighter than a flea’s azz to turn and remove. In these cases, I’ll use a pair of channel locks to remove them. Here’s a fine point of technique: set the jaw space on the pliers to the same width as the shock. Grab the shock near the top where it meets the outer tub. Don’t squeeze the shock with the channel lock pliers because you’ll deform it and then you’ll be one pissed off cracker ‘cuz you’ll have to buy a whole new shock. Just hold the shock tight enough so that you can use the pliers as a handle to turn it.

In case you do screw up the shocks or if they’re already broken, you can buy replacement shocks here. For even more information, get the repair manual.

Maytag Neptune Washer Drum Bearing and Seal Replacement Kit

These washers have been around long enough that we’re starting to see drum bearing and seal failures. Maytag has come out with a reasonably-priced bearing and seal replacement kit.

While you’ve got it torn down, might as well replace the belt.

Intimidated by this job? There, there, my leetle grasshopper, not to worry– the Maytag Neptune washer service manual is excellent and will hold your hand throughout this entire ordeal. Come git you one.

Rear Bearing Tech Bulletin

GE Triton XL Dishwasher Will Not Drain

Model numbers starting with GSD, such as GSD6660G00SS.

Most “no-pump-out”? issues are solved by cleaning out a plugged air gap, drain hose or disposer. However, on GE dishwashers with a rear filter, “no-pump-out”? may also be caused by a malfunctioning piston and nut assembly, located underneath the rear filter. To save time, effort and repeat service calls, always inspect the piston and nut assembly when diagnosing a “no-pump-out” complaint.

The piston and nut assembly has an integral check valve, shaped like an umbrella, which closes the collection chamber inlet during pump out. If the check valve is damaged, held open by debris or assembled upside down, water will circulate inside the tub instead of going down the drain. Cleaning a clogged valve or replacing a defective one will solve the problem. This check valve is very inexpensive, especially given that it’s a GE. Come git you one.

If the piston and nut check valve assembly is functioning normally, verify operation of other parts of the drain system. Those parts include the dual pump check valve on models with a three port collection chamber, the adapter check valve at the outlet of the collection chamber, the solenoid/gate valve mechanism on the main pump and both the main pump and dual pump, if equipped.

To learn more about your dishwasher, or to order parts, click here.

Frigidaire 30″ Free-Standing Ranges with Mini-Oven: Beeping Sound from Control Panel but No Fault Code

Service Flash from Electrolux on the 30″ Frigidaire Free-Standing Ranges with lower mini oven and warmer drawer combination:

Beeping sound coming from the control panel area with no fault code displayed in the Electronic Oven Control (EOC). The consumer can set the oven lock out feature and the beeping stops.

Possible open or shorted mini oven sensodprobe circuit, or mini oven control. The mini oven control will beep constantly when it detects a fault condition in the temperature sensor/probe circuit. This may be caused by a runaway heat condition, open or shorted temperature sensor/probe, or faulty sensor/probe connection or harness.

The technician should test the temperature sensor/probe circuit by disconnecting the P3 connector at the mini oven control board and then measuring the resistance between the two purple wires. The resistance of the mini oven temperature sensor probe should read the same as that of the main oven temperature sensor/probe. If the sensor/probe circuit and harness are good, then replace the mini oven control board.

Thanks to our forum moderator, Pegi, for sharing this with us.

Fixitnow.com Appliance Repair Radio Update

listen to our podcast or we'll break into your house at night and slice open our bellies on the new marmoleum floor in your kitchen.You wanted another all listener emails episode. You’ve flooded us with email demanding it. And a surprising number of you have actually immolated yourselves and had your cousins mail me photos of your smoldering, sizzling carcasses. That got our attention. So, here it is, another all listener email episode! (Now, stop with the photos, please.) And, best of all, it’s less than 15 minutes short.

Bob has a Kenmore electric range that doesn’t heat; the lights work and a warming burner, but the main oven and stove elements don’t get hot. What are the things to check?

As a result of Euclidean geometry, Doug is contemplating venting his dryer into the crawl space of his house. To do otherwise would require a very long dryer vent with multiple turns. What’s the problem with venting a dryer into a crawl space?

Ah, grasshoppah, listen and learn!

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Maytag Dishwasher Drain Problem Trick

You may need to know this little trick when trying to repair a Maytag dishwasher with a drain problem. This trick applies to Maytag dishwashers with model numbers starting with PDB, such as PDB2430AWE.

After checking the usual suspects, check the drain solenoid. Two tests are required here: first, check the continuity of the solenoid coil; second, make sure it’s getting 120vac during the drain cycle. If either condition fails, then replace the drain solenoid.

Now, here’s where the trick comes in. You may find that, after replacing the solenoid (or before!), the solenoid plunger flings out when it’s time to drain. Dontcha hate when that happens? The solution is stunningly simple and, best of all, the part costs less than a buck. How’s that for the deal of the day?

The problem is a broken lifter; you can see it in this diagram as item 23.

To replace this humble little part, first take off the top cover on the dishwasher motor. Do this by unscrewing the tower, removing the spray arm and pulling the cover off. Again, refer to this diagram. Once you get all that schtookus outta the way, you’ll expose the lifter linkage. You can tell the lifter is bad (or as we professional appliantologists like to say, “Vees badden”… that’s a little German lingo fer ya) because it should be in the shape of an “L.” If’n it ain’t, then the metal arm of item 34 will have too wide a range of motion and, as a result, the solenoid plunger will drop out.

You can buy the all-important lifter here.

Frigidaire Side by Side Refrigerators: Air Damper Control Problem, Stuff Freezing in the Beer Compartment!

Been a whole slew of air damper control problems with these fridges. Affected model numbers start with PLHS.

When you turn the thermostat on and off you should be able to hear the damper open and shut. If not, the damper is probably stuck wide-azz open, which will freeze your beer and veggies. Bummer, dude!

What’s a grasshopper to do? Piece of pie, tovarish: simply replace the damper control assembly with this upgraded kit from Friggidaire (no, that’s not a typo).

More background discussion about this problem in this repair forum topic.

To learn more about your refrigerator, or to order parts, click here.

Icemakers in Frigidaire Refrigerators Stop Making Ice

If the icemaker in your 2005 Frigidaire refrigerator won’t make ice unless you jiggle the ejector arm, then you need to replace the icemaker hold switch and cam. There’s a “dead spot” between one contact opening and the other contact closing that causes the icemaker to stop because both contacts are open at the same time. The cams are also out of tolerance and should be replaced. Here’s your shopping list:

To learn more about your ice maker, or to order parts, click here.

To learn more about your refrigerator, or to order parts, click here.

Disassembling a Maytag Drying Center

Common model numbers are MCE8000AY and MCG8000AW. These models have been out long enough for something to break and need fixing. Here’s the Cliff Notes tear down procedure:

  • Remove the two screws that connect the front panel to the lint trap housing.
  • Open the upper cabinet dryer and unscrew the four screws that span across the rear of the control panel.
  • Move the control panel up and be aware that you will have to detach at least one electrical connector to get the panel out of the way. This will allow you to swing the control panel to the left.
  • Remove the five screws located across the top of the bottom panel– previously hidden by the control panel).
  • Swing the top of the panel out and gently pull up to remove the bottom of the panel from the brackets.
  • Unhook the electrical connector on the lower right side which will allow you to swing the panel to the left.
  • Sit back and reward your self with a cold one. Hey, grab me one while you’re at it. Domo!

Appliance Repair Podcast Update

If I can't help you fix your appliance and make you 100% satisfied, I will come to your home and slice open my belly, spilling my steaming entrails onto your floor.A doubleheader! Just uploaded two more episodes of our award-winning appliance repair podcast.

First, we completed the dramatic conclusion of the riveting blockbuster trilogy on the Samurai’s 12 Laws of Appliance Repair. You don’t wanna miss this one… unless you had something better to do, like pulling hair outta the drains, or something. But if your drains are clear, download this episode now!

And, by popular demand, we made another episode devoted to all listener emails! In this exciting docudrama: Butros Butros has a GE front-load washer that won’t spin and Tomo has a one year old Kenmore HE3t that won’t spin, either. Hmmm… Next, Alyson has had to replace the gas valve twice in her Frigidaire Crown Series gas range and now it’s apparently gone bad again. And she’s thinking about just buying a new one. What’s a grasshopper to do? The Samurai illumines her path. Download this episode now!

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